Privacy Policy

Effective Date: January 1, 2025

New Frank Auto Restoration LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our automotive restoration, undercoating, rust protection, detailing, and related services in New York.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information, including but not limited to:

Full name
Email address
Phone number
Address and ZIP code
Vehicle and service-related details

We also automatically collect non-personal and usage data such as:

IP address
Browser type and version
Pages visited and time spent on our website
Device and operating system information

This data helps us improve our services, website functionality, and customer experience.

How We Use Your Information

We use your information for the following purposes:

To provide, manage, and complete requested services
To schedule appointments and communicate with you via phone, email, or text message
To send service updates, reminders, promotions, or special offers (you may opt out at any time)
To improve our website, services, and customer experience
To comply with legal, regulatory, insurance, and business obligations

Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only when necessary:

With trusted service providers assisting in website operations, communications, or analytics
To comply with legal requirements, court orders, or government requests
In connection with insurance claims or business operations
During a merger, sale, or transfer of business assets
With your explicit consent

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide and complete services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

Usage and analytics data is typically retained for shorter periods unless legally required.

Data Security

New Frank Auto Restoration LLC uses commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no online transmission or electronic storage method can be guaranteed to be 100% secure.

Your Privacy Rights

You may request to:

Access, correct, or delete your personal information
Opt out of marketing communications

Certain information may be retained if required by law or for legitimate business purposes.

Third-Party Services & Analytics

We may use third-party tools such as Google Analytics to understand website traffic and improve performance. These services collect and process data according to their own privacy policies. You may opt out of Google Analytics tracking through Google’s available tools.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. New Frank Auto Restoration LLC is not responsible for the content, security, or privacy practices of external sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.